At Cozzyweave, accessible from our store, protecting the privacy and personal data of our visitors and customers is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the security measures we maintain to safeguard your information.
1. Information We Collect
When you visit our store, make a purchase, or interact with our customer support, we may collect the following personal information:
- Contact & Shipping Details: Your name, shipping address, billing address, email address, and phone number.
- Order & Transaction Data: Details about the products you purchase, transaction history, and order preferences.
- Technical & Browsing Data: IP address, browser type, device information, time zone, and details on how you navigate our website (collected automatically via cookies and standard log files).
2. How We Use Your Information
We use the personal data collected from you strictly for legitimate business purposes, including:
- Processing, fulfilling, and delivering your orders.
- Communicating order status, shipment tracking, and customer support responses.
- Preventing fraudulent transactions and ensuring overall website security.
- Improving website functionality, user experience, and product offerings.
- Complying with applicable legal, financial, and regulatory obligations.
3. Payment Data Security & Non-Storage
Your payment transactions are handled with the highest security protocols:
- No Card Data Storage: Cozzyweave does not collect, view, or store your full credit card credentials or sensitive financial details on our servers.
- Encrypted Processing: All payment processing is directly handled by PCI-DSS compliant payment processors using 256-bit SSL encryption.
4. Sharing Information with Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share necessary personal data with trusted third-party service providers who assist us in operating our business:
- Fulfillment & Logistics: Shipping carriers (USPS, FedEx, UPS) to deliver your purchases.
- Payment Gateways: Secure payment processors to handle checkout authorizations.
- Legal Compliance: Authorities or legal entities if required by law, subpoena, or legal process.
5. Cookies & Tracking Technologies
We use standard cookies and similar technologies to enhance your browsing experience, remember your cart items, and understand website traffic patterns. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain website features and shopping capabilities.
6. Data Retention & Security Measures
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. We implement strict administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse.
7. Your Privacy Rights
Depending on your state or jurisdiction, you have the following rights regarding your personal information:
- Access & Rectification: Request access to or correction of the personal data we hold about you.
- Deletion: Request the deletion of your personal data, subject to legal data retention requirements.
- Opt-Out: Opt out of non-essential communications at any time by following the unsubscribe instructions or contacting us directly.
8. Children’s Privacy
Our website and services are intended exclusively for individuals aged 18 and older. We do not knowingly collect personal identifiable information from children under 13. If you believe your child has provided us with personal information, please contact us immediately so we can remove it.
9. Updates to This Privacy Policy
Cozzyweave reserves the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page with an updated effective date. We encourage visitors to review this page periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy compliance team:
- Store Name: Cozzyweave
- Support Email: support@cozzyweave.store
- Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+05:00)
- Physical Business Address: 2700 E Grand River Ave #4, East Lansing, MI 48823, United States