1. Introduction: How to Contact Us
At Cozzyweave, we prioritize smooth communication and dedicated customer care. Whether you have questions regarding our products, need assistance with your order, or require post-purchase support, our support team is always ready to assist you.
2. How to Get in Touch with Us
You can easily reach out to us through our direct email support or by sending a mail to our physical business address. We ensure all customer queries are addressed promptly and professionally.
3. Customer Support
For general inquiries, order status checks, tracking info, or assistance with returns and exchanges, please contact our support team directly via email:
- Support Email: support@cozzyweave.store
4. Business Support & Operating Hours
Our dedicated support representatives are available to assist you during our active business hours:
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+05:00)
- Operational Days: Monday to Friday (Excluding public holidays)
5. Mailing Address
If you need to contact us via physical mail or send official correspondence, please use our registered business address below:
- Store Name: Cozzyweave
- Physical Business Address: 2700 E Grand River Ave #4, East Lansing, MI 48823, United States
6. Our Customer Service Standards & Commitment
We are committed to providing reliable, transparent, and honest service to all our customers across the United States.
- We do not charge hidden fees.
- We provide clear and direct answers to your inquiries.
- Every customer concern is handled with utmost care and attention.
7. Response Time
We aim to respond to all email inquiries within 24 to 48 business hours during our working days (Monday – Friday). If you send an inquiry over the weekend or on a public holiday, our team will process it on the next business day.
8. Support & Contact Information
If you have any questions, require assistance with an order, or need product recommendations, our team is ready to help you:
- Store Name: Cozzyweave
- Support Email: support@cozzyweave.store
- Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+05:00)
- Physical Business Address: 2700 E Grand River Ave #4, East Lansing, MI 48823, United States