At Cozzyweave, we prioritize transparency, trust, and complete security for every transaction on our store. This Payment Policy outlines our accepted payment methods, data protection standards, and billing practices to ensure a seamless purchasing experience.
1. Accepted Payment Methods
We support major, trusted online payment options for your convenience and safety. During checkout, you can pay using:
- Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.
- Digital Wallets & Gateway Solutions: Apple Pay, Google Pay, and PayPal (where applicable).
Note: Cash on Delivery (COD) and personal checks are not accepted.
2. Payment Authorization & Declined Transactions
- Authorization: Full payment is charged automatically at the exact moment you place your order.
- Declined Transactions: If your payment is declined, please check that your billing address matches the address on your card, verify your account limits, or contact your issuing bank. We will not process or ship any order until payment has been fully authorized and cleared.
3. Secure Payment Processing & Data Security
Your financial security is our top priority:
- SSL Encryption: Our website uses 256-bit SSL (Secure Sockets Layer) encryption technology to protect your personal and payment details.
- PCI-DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI-DSS).
- Data Privacy: Cozzyweave does not store, collect, or have access to your full credit card credentials on our servers. All sensitive cardholder data is securely handled directly by accredited third-party payment gateways.
4. Billing Currency & International Fees
- Billing Currency: All prices and transactions on Cozzyweave are listed and billed in US Dollars (USD).
- International Fees: Because we sell and ship exclusively within the United States, there are no currency conversion fees for US-based payment methods. If you use a non-US card, your issuing bank may apply international transaction or conversion fees, for which the customer is responsible.
5. Order Cancellations, Modifications & Fraud Prevention
- Order Modifications / Cancellations: If you need to modify or cancel an order, please email support@cozzyweave.store within 2 hours of placing it. Once an order enters processing or dispatch, it cannot be canceled or modified.
- Fraud Prevention: To safeguard our operations and customers, all orders undergo automated risk assessments. We reserve the right to cancel any order flagged for suspicious activity or mismatched billing/shipping details.
6. Taxes and Checkout Transparency
We strictly practice full price transparency:
- No Hidden Fees: The total cost displayed at checkout is the final amount you will pay. We do not apply unexpected checkout handling charges or hidden fees.
- Sales Tax: Applicable sales tax (if any) is calculated during checkout based on your state and delivery location in accordance with US tax regulations.
7. Refunds, Chargebacks, and Disputes
- Refunds: Approved refunds are credited directly to the original payment method used during checkout within 5 to 7 business days after processing.
- Disputes & Chargebacks: If you have an issue with your order or billing, we strongly encourage you to contact us first at support@cozzyweave.store. We are committed to resolving any issues fairly and promptly.
8. One-Time Purchases Only
- No Subscriptions / Recurring Billing: Every transaction on Cozzyweave is a strict, explicit one-time purchase.
- We do not offer subscription services, auto-renewals, or recurring billing models. You will only ever be charged for the specific items you select and authorize during checkout.
9. Updates to This Policy
Cozzyweave reserves the right to update or modify this Payment Policy at any time to reflect operational, legal, or policy changes. Any updates will be posted directly on this page with an updated effective date. Continued use of our site after changes are posted constitutes acceptance of the modified policy.
Support & Contact Information
If you have any questions or concerns regarding our payment procedures, please reach out to our team:
- Store Name: Cozzyweave
- Support Email: support@cozzyweave.store
- Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT+05:00)